Case Study: Phillips Carbon Black Limited

Phillips Carbon Black Limited (PCBL), one of the largest Carbon Black manufacturers in India, was grappling with expensive delays in shipments transported by market vehicles. They turned to Roambee for a solution.

Roambee provided on-demand shipment monitoring services, including an analytics and reporting platform.

Roambee provided on-demand shipment monitoring services, including an analytics and reporting platform.

With Roambee shipment monitoring services, PCBL was able to improve delivery times, ETA information, and customer satisfaction.

With Roambee shipment monitoring services, PCBL was able to improve delivery times, ETA information, and customer satisfaction.

Improving Customer Satisfaction Through On-Time Deliveries


The Need: Shipment Monitoring for Market Vehicles 

Phillips Carbon Black Limited (PCBL) supplies materials primarily to the tire industry to be used in the vulcanization process. They function in a highly competitive market where service and the ability to make on-time deliveries decide market share. They were looking for a shipment monitoring solution to address a variety of problems with shipments on leased market vehicles, including delays leading to costly disruption of customers' production lines.

Their requirements included real-time visibility for shipments transported by market vehicles and pattern analysis of that data so costly delays could be addressed and reduced.

Solution: Bees Provide Real-Time Intelligence

Roambee provided on-demand shipment monitoring services, including an analytics and reporting platform. Roambee gave PCBL the ability to monitor market vehicles carrying their shipments and the ability to share with customers actionable, real-time intelligence about goods in transit. In addition, Roambee produced route analytics and transporter ratings to enable PCBL to select the best logistics service providers.  Timely insight into shipments in transit and their arrival times increased customer satisfaction.

Roambee's portable vehicle traceability solution enabled PCBL companies to gain control of deliveries, even when they are using leased vehicles. This is another example of how Roambee's next-generation technology and pay-as-you-go business model make shipment monitoring flexible, affordable and controllable.

Roambee Services

Roambee delivers global, on-demand, real-time visibility tracking and conditioning monitoring for goods and assets in-transit and in-field.  Contact us today and see how Roambee can improve operational efficiencies, mitigate risk, and deliver measureable ROI for you.

Founded in 2013, the Roambee team has decades of distribution & logistics domain experience including multi-code barcode, RFID, Wi-Fi, Bluetooth, GPS, GSM Enterprise application integration, cloud application development experience in multi-national corporations and other successful start-ups.

Enjoy the Benefits of Worldwide Real-Time Monitoring

With offices in Santa Clara (USA), Seattle (USA), Mexico City (Mexico), Düsseldorf (Germany), Mumbai (India), and Durban (South Africa), Roambee serves companies worldwide.

Shipment Monitoring

Get real-time insights into your shipments in transit. Pay-as-you-go wireless devices (“Bees”) deliver visibility, tracking, and condition monitoring—with no upfront costs for hardware or software. Cloud-based data, reports, and analytics are included from an easy-to-access web portal and mobile apps.

Learn More

BeeCentral Monitoring

Roambee's BeeCentral provides 24/7 active monitoring services that build on Roambee's data and reporting solutions. With real-time visibility of your shipments, the dedicated experts at BeeCentral are able to take immediate action, based on the customer's protocols, to address problems and evaluate potential threats as they occur.

Learn More